How 777px Protects Your Privacy — Our Full Data Policy

1. Who We Are

777px is an online gaming platform operated under a valid international gaming licence, providing real-money casino games, live dealer tables and gaming entertainment to players in Pakistan and other permitted jurisdictions. For the purposes of this Privacy Policy, 777px is the data controller — meaning we determine the purposes for which and the manner in which your personal data is processed.

The 777px platform is accessible at https://777px.ws. All queries related to privacy and data protection should be directed to our support team at support@777px.ws. We aim to respond to all privacy-related queries within 5 business days.

We take our responsibility as data controller seriously. The 777px privacy function is not a box-ticking exercise — it is a genuine operational commitment that is reviewed and updated on a regular basis. If you have any concern about how your data is being used, please contact us and we will address it promptly and transparently.

2. Data We Collect

777px collects personal data in two primary ways: information you provide directly and information collected automatically through your use of the platform. The categories of data we collect are as follows:

Information you provide directly:

• Full name as shown on your Pakistani CNIC or passport
• Date of birth (used for age verification)
• Pakistani mobile number and email address
• Residential address (used for identity verification)
• CNIC number and copy of identity document when verification is requested
• Payment details — mobile wallet account numbers, bank account details, card information (processed through our PCI-compliant payment partners; full card numbers are not stored by 777px)
• Communications you send to our support team via chat, email, WhatsApp or Telegram

Information collected automatically:

We do not collect or process any special categories of sensitive personal data — such as biometric data, political opinions, religious beliefs or health information — in the course of normal platform operation.

3. Why We Collect Your Data

Every piece of data that 777px collects serves a specific, defined purpose. We do not collect data speculatively. The primary purposes for which we process your personal data are:

• Account creation and management: To register your 777px account, verify your identity, maintain your account balance and provide access to all platform features.
• Payment processing: To process deposits, verify payment source ownership, calculate and pay out winnings, and maintain auditable transaction records.
• Age and identity verification: To confirm that you meet the 18+ age requirement and that you are who you say you are — a fundamental requirement for all real-money gaming platforms.
• Regulatory and legal compliance: To meet our obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and gaming licensing conditions. Certain data must be retained for defined periods regardless of account status.
• Fraud prevention and security: To detect and prevent fraudulent account activity, bonus abuse, money laundering, multi-accounting and other prohibited conduct.
• Responsible gaming compliance: To identify patterns that may indicate problem gambling and to apply responsible gaming measures where necessary in accordance with our Responsible Gaming policy.
• Customer support: To respond to your queries, resolve disputes and maintain records of support interactions for quality and training purposes.
• Platform improvement: To understand how players use 777px and to improve the user experience, game selection and payment reliability over time.

4. Legal Basis for Processing

777px processes your personal data under one or more of the following legal bases, depending on the nature of the processing activity:

• Contract performance: Processing necessary to operate your account and provide the services you signed up for — including account management, game access and payment processing.
• Legal obligation: Processing required to comply with AML, KYC, gaming licensing and financial regulations — including identity verification and transaction record retention.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring and platform improvement — where our legitimate interests are balanced against your privacy rights and do not override them.
• Consent: Where we send you marketing communications or promotional offers, we do so on the basis of your consent. You may withdraw consent for marketing communications at any time by contacting support or using the unsubscribe facility in any email we send.

5. Cookies & Tracking Technologies

777px uses cookies and similar tracking technologies to operate core platform functions and improve your experience. Cookies are small text files stored on your device when you visit the 777px website. They do not contain your full personal information and cannot access other data on your device.

The types of cookies used by 777px are:

• Essential cookies: Required for the platform to function. These include session authentication tokens that keep you logged in during a session. These cannot be disabled without breaking core platform functionality.
• Security cookies: Used to detect and prevent fraudulent or suspicious activity — for example, flagging login attempts from unusual locations or devices.
• Preference cookies: Store your platform settings, such as language preference, so you don't have to set them on every visit.
• Analytics cookies: Collect anonymised data about how you use the 777px platform — which features you use, how long sessions last, which games are most popular. This data informs platform improvements and is not linked to your personal profile.

You can control cookie settings through your browser. Most modern browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging into your 777px account. Analytics and preference cookies can be disabled without affecting account functionality.

6. Sharing Your Personal Data

777px does not sell, rent or share your personal data with third parties for commercial or marketing purposes. Full stop. Your data may be shared only in the following limited and defined circumstances:

• Payment processors: Your payment details are shared with our PCI-DSS compliant payment partners — including Easypaisa, JazzCash, NayaPay, SadaPay and banking partners for IBFT processing — solely for the purpose of completing your transactions. These processors are contractually bound to handle your data securely and in compliance with applicable data protection standards.
• Identity verification services: When KYC verification is required, your identity documents may be processed by a licensed third-party identity verification provider operating under strict data processing agreements with 777px.
• Gaming regulators and licensing authorities: Our gaming licence conditions require us to cooperate with our licensing authority and share player activity data upon formal request. This is a legal obligation that we cannot override.
• Law enforcement and financial intelligence: Where legally required — for example, in response to a court order, financial crime investigation or AML reporting obligation — 777px will disclose data to relevant authorities. We cannot inform players when such disclosures are made if doing so would compromise an active investigation.
• Platform service providers: Technical partners who help operate the 777px platform — hosting providers, content delivery networks, customer support platforms — may process some personal data as data processors. All such providers are subject to contractual data processing agreements that restrict how they may use your data.

7. Data Storage & Security

All 777px player data is stored on servers that are protected by multiple layers of physical and technical security. Data at rest is encrypted using industry-standard encryption. Data in transit is protected by 256-bit SSL/TLS encryption. Server access is restricted to authorised personnel operating under multi-factor authentication requirements.

Within 777px, access to player personal data is governed by a role-based access control system. A support agent responding to a general query sees only the information needed to resolve that query. Access to financial records requires additional authorisation. Access to identity documents is restricted to compliance staff only. All access events are logged and subject to periodic internal audit.

Despite our security measures, no internet-based service can be guaranteed to be 100% secure against all threats. In the event of a data breach that poses a significant risk to your rights and freedoms, 777px will notify affected players and relevant authorities within the timeframes required by applicable law. We will also take immediate remedial action to contain and address any breach.

You can significantly improve your own account security by using a strong, unique password for your 777px account, enabling any available two-factor authentication, and reporting any suspected unauthorised access to your account to our support team immediately at support@777px.ws.

8. How Long We Keep Your Data

777px retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to the minimum retention periods required by our regulatory and legal obligations. The general retention framework we apply is:

• Active account data: Retained for the duration of your account, plus a minimum of 5 years following account closure — in line with AML and gaming regulatory requirements.
• Transaction records: Financial transaction records are retained for a minimum of 5 years from the date of each transaction, regardless of account status. This is a mandatory regulatory requirement.
• Identity verification documents: Retained for a minimum of 5 years following account closure. Where a suspicious activity report has been filed related to your account, retention may extend to 7 years.
• Support communications: Chat logs and email correspondence with support are retained for 2 years for quality assurance and dispute resolution purposes.
• Marketing data: If you have consented to marketing communications and later withdraw consent, your marketing profile data is deleted within 30 days of the withdrawal of consent.
• Analytics data: Anonymised analytics data that cannot be linked back to individual players is retained indefinitely for platform improvement purposes.

When data is no longer required and the applicable retention period has expired, it is securely deleted or anonymised in a manner that makes re-identification impossible.

9. Your Data Rights

As a player on the 777px platform, you have meaningful rights over your personal data. These rights are real and enforceable. Here is a clear summary of each right and how to exercise it:

To exercise any of these rights, contact us at support@777px.ws with the subject line "Data Rights Request". We will verify your identity before processing the request and aim to respond within 30 days. Where requests are complex or numerous, we may extend this by a further 30 days with notification.

10. Children's Privacy

777px is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age is verified at the point of account registration and may be re-verified at the point of withdrawal. If 777px becomes aware that a player is under 18, the account will be closed immediately, all deposits returned to the verified payment method and all associated data handled in accordance with child data protection standards.

Parents or guardians who believe their child may have registered at 777px should contact us immediately at support@777px.ws. We will investigate and take appropriate action, including account closure and data deletion, on an expedited basis.

11. Third-Party Links & Services

The 777px platform may contain links to third-party services — for example, payment provider interfaces or game content from third-party studios. This Privacy Policy applies only to data processed directly by 777px. When you interact with a third-party service — including when you initiate a payment through Easypaisa or JazzCash — you are subject to that provider's own privacy policy and terms of service.

777px is not responsible for the privacy practices of third-party payment processors or game content providers. We do carefully select all third-party partners based on their security standards and compliance certifications, and all data processors handling 777px player data are bound by data processing agreements — but their independent privacy policies remain their own responsibility.

12. Changes to This Privacy Policy

777px reviews and updates this Privacy Policy on a regular basis to reflect changes in our data practices, regulatory requirements and the services we offer. When material changes are made to this policy, we will notify registered players via their registered email address at least 7 days before the changes take effect.

The effective date shown at the top of this page always reflects the most recent version. We recommend that you review this Privacy Policy periodically to stay informed about how 777px handles your data. If you disagree with any update, you may close your account and request the return of your eligible balance before the effective date of the change. Continued use of 777px after the effective date constitutes acceptance of the updated Privacy Policy.

Archived versions of this Privacy Policy are available upon request by contacting our support team. We maintain a complete audit trail of policy changes for regulatory accountability purposes.

13. Contact & Complaints

If you have any question about this Privacy Policy, want to exercise a data right, or wish to raise a complaint about how 777px has handled your personal data, please contact us through any of the following channels:

• Email (preferred for data requests): support@777px.ws — subject line "Privacy Query" or "Data Rights Request"
• Live Chat: Available on the 777px platform 24 hours a day — ask to speak with the compliance or data protection team for privacy-related queries
• WhatsApp & Telegram: Available for general queries — for formal data rights requests, email is preferred as it provides a written record

Support is available in both Urdu and English. We aim to acknowledge all privacy queries within 24 hours and provide a full response within 5 business days for straightforward queries and within 30 days for formal data rights requests. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority or gaming regulator applicable to your jurisdiction.